At Style On Boards (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website curatedsurfboards.com or make a purchase from us.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment gateway), and phone number.
  • Browsing Data: We collect information about your interactions with our website, including pages viewed, products browsed, and referring website.
  • Device Information: We may collect data about the device you use to access our site, including IP address, browser type, and operating system.
  • Communication Data: When you contact our customer service, we collect the content of your messages and our responses.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for surfboards, apparel, and accessories
  • Provide customer support and respond to your inquiries
  • Improve our website and product offerings based on user preferences
  • Send you transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance the security of our website
  • Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

  • Service Providers: We work with trusted third parties to process payments (PayPal, credit card processors), ship products, and provide website analytics. These partners only receive the information necessary to perform their services.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the quality of our surfboards:

  • We store data on secure servers with industry-standard protections
  • All payment transactions are encrypted using 256-bit SSL technology
  • Our website is PCI-compliant and undergoes regular security audits
  • We implement access controls to limit employee access to your information

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request limits on how we use your data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most surf shops online, we use cookies to enhance your experience:

  • Essential Cookies: Required for basic site functionality (shopping cart, checkout process)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Allow us to show relevant ads to surf enthusiasts like you

You can control cookies through your browser settings, but disabling them may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy as our business evolves. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Style On Boards
4249 Tolmie St, Vancouver, CA V6M 1Y8
Email: [email protected]
Phone: +1 (604) 555-SURF